Q How do I get an answer to a question regarding the Windows NT Workstations/2000 Professional/XP?

A Send E-mail to the Systems Administrator, Mr. Chris Binns at cbinns@howard.edu

Q How do I add a printer on the Windows NT Workstation?

a. Double click MY COMPUTER

b. In the MY COMPUTER window, double click the PRINTERS icon.

c. In the PRINTER Window, double click ADD PRINTER

d. In the ADD PRINTER WIZARD window, click the NETWORK PRINTER radio button. (It should already be selected). Click Next

e. In the CONNECT TO PRINTER window, type:

\\uhgbx\lrcprinter

f. Click OK

g. In the ADD PRINTER window, you should get the message saying

The network printer has been successfully installed

h. Click FINISH

i. Close ADD PRINTER and MY COMPUTER windows.

j. Printer should now be ready for use.

Q What should I do when I get the message, You are restricted from running the Internet connection wizard. Contact your systems administrator?

A This message will appear the first time you try to run Windows Internet Explorer. Simply click OK and Internet Explorer will run correctly. Internet explorer has already been setup on the machine. Since Windows NT is a multi-user environment with each user having specific right, these rights determine what the user can do. In this case, only the Administrator can set up the program, which has been done.

Q The first time I log on to a different Windows NT Workstation I get an error message which says,

INF Install failure. Reason: Access is denied

What should I do?

A Just click OK. This message will only appear the first time you log on to a Windows NT workstation. It is due to the set up process for Netmeeting 2.11. We are researching the problem.